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One inbox, read by a real person. There is no ticket queue and no bot.
We reply within 2 working days, usually sooner. For refunds and billing, include the email address on your account and the Razorpay payment reference so we can find the charge quickly.
What to write about
- Something is broken — tell us the browser, and what the clip was (length, format). A link to the video helps if you can share one.
- Billing or refunds — see the refund policy first; it covers most cases.
- Your data — access, correction or deletion requests under the DPDP Act. See the privacy policy.
- Referral payouts — questions about commission or payout timing.
- Anything else — feature requests and feedback are genuinely welcome.
Who you are writing to
uniqueness is built and run by Janit Singh, a sole proprietor based in Pune, Maharashtra, India. It is a small operation, which is why the reply comes from a person rather than a helpdesk.